Protect you and your family by preparing for the unexpected

Contact Us

If you wish to discuss anything concerning your policy you can write or call customer services using the following details.

By email click here. We do not recommend you send financial or personal sensitive details via email as it may not be secure whilst in the public domain.

By phone: (from 09:00 to 17.00 on weekdays) 1800 200 035 or if calling from outside Ireland 353 (0)1 440 1765

By writing: The Customer Services Manager, Chubb Travel Insurance, Sedgwick, Merrion Hall, Strand Road, Sandymount, Dublin 4


If you are abroad and find yourself in need of emergency help:

Contact your Private Medical Insurer

If you do not have private medical cover overseas contact Chubb Assistance on +353 (0)1 440 1762


If you need to make a claim - see our useful guidance and print a claim form.

If you have any queries how to claim please give us a call on 1800 200 035 or if calling from abroad 353 (0)1 440 1765 (from 09:00 to 17:00 weekdays)


If you feel we have done something well or that we could do better, we welcome your feedback.

If you want to make a formal complaint, we operate a comprehensive Complaints Procedure. Or you can always call our Customer Service team who will be happy to help you direct your enquiry.